Who we are
Plant City Exterminator operates a referral phone line and this website, which connect homeowners with independent pest control companies. We are not a pest control contractor.
Information we collect
- Calls: your phone number, the time and length of the call, and — where permitted — a recording of the call, used to route it, measure quality and prevent fraud.
- Call-back requests: the name, phone number, ZIP code and issue you submit.
- Website usage: standard server logs and, if enabled, analytics cookies that measure page visits and button clicks.
How we use and share it
We use your information to connect you with a pest control company that serves your area, to follow up on your request, and to operate and improve this service. We share your contact details and request with the pest control company (and the call-routing partners) needed to fulfill it. We do not sell your information for unrelated marketing.
Calls and text messages
If you give consent on our form, we or the pest control company may call or text you about your request. You can opt out of texts at any time by replying STOP. See Terms & SMS consent.
Retention and security
We keep information only as long as needed for the purposes above or as required by law, and use reasonable safeguards to protect it.
Your choices
To ask about or delete information we hold about you, use the contact page.